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I wanted to provide you an update regarding Personal theft (e.g. pick pocketing, no violence used), which some members around this area have highlighted as an issue of concern on the Met Engage priority survey. Dear Resident
I am writing to make you aware of a recent increase in attempted scams reported in our area. sadly, fraudsters are becoming increasingly sophisticated, often targeting vulnerable members of our community. We want to ensure you have the right information to protect yourself and your neighbours.
Recent Activity to Watch Out For
We have received reports regarding the following types of scam:
Courier Fraud / Fake Police: A victim receives a call from someone claiming to be a police officer or bank official. They claim there is a fraudulent payment on your card or that your account is compromised. They may ask you to withdraw cash to hand over to a "courier" or move money to a "safe account." Police and Banks will NEVER ask you to withdraw cash or transfer money to a safe account.
Rogue Traders / Doorstep Scams: Individuals knocking on doors claiming that urgent work needs to be done on your roof, driveway, or garden. They often demand cash upfront and provide no paperwork.
Phishing Messages: Text messages or emails claiming to be from delivery companies (like Royal Mail/Evri) or the government (HMRC/Energy rebates), asking you to click a link to pay a small fee or claim a refund.
How to Protect Yourself
Please remember the rule of "Stop, Challenge, Protect":
STOP: Taking a moment to stop and think before parting with your money or information could keep you safe.
CHALLENGE: Could it be fake? It’s okay to reject, refuse, or ignore any requests. Only criminals will try to rush or panic you.
PROTECT: Contact your bank immediately if you think you’ve fallen for a scam and report it to Action Fraud.
Key Advice:
Never give your PIN or full banking password to anyone over the phone.
Never click on links in unexpected texts or emails.
If you are unsure about a caller, hang up. Wait 5 minutes to ensure the line is clear (or use a different phone) and call the organisation back on a number you trust (like the one on the back of your bank card).
Use a door chain or spyhole. If you don't know them, don't open the door.
Reporting Scams
Action Fraud: Report fraud online at www.actionfraud.police.uk or call 0300 123 2040.
Non-Emergency Police: Call 101 if you have information about a scammer or suspicious vehicle in the area.
Emergency: Call 999 if a crime is in progress (for example, if a rogue trader is currently at your door and you feel threatened).
Please share this information with elderly or vulnerable neighbours who may not have access to email.
Stay safe and vigilant.
Sincerely,
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